BC Environmental and Occupational Health Research Network

To produce a best practices guide for water utilities for legal protection and management of claims before, during, and after an infrastructure failure event. The research should address the required best practices for claims management from the following perspectives: 1) Prevention and cost recovery of water infrastructure damages due to third party construction activities; 2) Mitigation strategies to protect from third party claims due to water utility construction projects; 3) Mitigation strategies to protect from third party claims due to water main break events; 4) Records collection and management of evidence after an event has occurred to mitigate the legal risks and/or assign damage assessments to the appropriate third party.